Privacy Policy

Effective Date: 1st January 2025

At dkode Limited (dkode), accessible from https://www.dkode.co, your privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. 

The types of information we may collect include:

(a) Personal Information

• Contact Information: Name, email address, phone number, and company details when you fill out forms or contact us.

• Account Information: If applicable, login credentials and account preferences.

• Payment Details: For transactions (if any), payment-related information may be collected securely through third-party payment processors.

(b) Non-Personal Information

• Usage Data: Browser type, operating system, IP address, pages visited on our site, time spent on pages, and other diagnostic data.

• Cookies and Tracking Technologies: Cookies or similar technologies to enhance user experience and analyse website performance.

2. How We Use Your Information

• We use the collected data for various purposes:

• To provide and maintain our website and services.

• To communicate with you regarding enquiries or requests.

• To personalise your experience on our platform.

• To improve our website’s functionality through analytics.

• To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under specific circumstances:

• With trusted service providers who assist us in operating our website (e.g., hosting providers or analytics tools).

• When required by law or to protect the rights of dkode.

• In connection with a business transaction such as a merger or acquisition.

All third-party service providers are bound by confidentiality agreements to ensure the security of your data.

4. Cookies Policy

Our website uses cookies to enhance user experience:

• Essential Cookies: Necessary for the operation of the site.

• Performance Cookies: Help us understand how users interact with the site.

• Functional Cookies: Remember user preferences for a personalised experience.

You can manage cookie preferences through your browser settings; however, disabling cookies may affect some functionalities of our site.

Please review their respective cookies policies for more details on how they handle cookie data.

5. Data Retention

We retain personal information only as long as necessary for legitimate business purposes or as required by law.

6. Security Measures

dkode employs industry-standard security measures to protect your data from unauthorised access or disclosure:

• Encryption protocols during data transmission (e.g., SSL/TLS).

• Regular monitoring of systems for vulnerabilities.

• Restricted access to personal data within our organisation.

While we strive to safeguard your information, no method of transmission over the internet is entirely secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• The right to access a copy of your personal information.

• The right to request corrections if any inaccuracies exist in your data.

• The right to request deletion of your personal information under certain conditions.

• The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@dkode.co.

8. Third-Party Links

Our website may contain links to external websites that are not operated by dkode. We are not responsible for their privacy practices; please review their respective policies before providing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice by posting an updated version on this page with a new effective date above.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise any rights related to your personal data, please contact us at: